Buku PjokWelcome to . When you use our platform, you place your trust in us — and protecting that trust is our foremost responsibility. This Privacy Policy explains exactly what information we collect, why we collect it, and how it is used and kept secure. Please read it carefully in full.
What information do we collect?
Buku Pjok collects certain information to create accounts and deliver its services. This information falls into two categories: what you provide directly, and what is collected automatically while you use the platform.
- Registration Details: Full name, email address, mobile number, date of birth, and password.
- Identity Verification Information: National ID card, passport, or driving licence details (for KYC purposes).
- Financial Information: Payment methods, transaction history, and bKash/Nagad/Rocket account information.
- Device & Browser Information: IP address, browser type, operating system, and device ID.
- Usage Information: Games played, session duration, login logs, and click patterns.
- Contact Information: Records of messages and complaints submitted to customer support.
Why do we use your information?
Collected data is used solely for specified purposes. Buku Pjok never uses your information for unnecessary activities or sells it to third parties.
- To create and manage accounts and keep services active.
- To verify transactions and ensure financial security.
- To prevent fraud and unauthorized access.
- To provide customer support and resolve issues.
- To meet legal obligations and satisfy regulatory requirements.
- To improve the platform experience and provide personalized services.
- To send promotional offers and bonus information (only with your consent).
Data Collection & Retention Summary
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Registration & KYC Verification | 5 years after account closure |
| Financial Information | Transactions & Payment Processing | 7 years after transaction |
| Device Information | Security & Fraud Prevention | 12 months after session ends |
| Usage Information | Platform Development & Analytics | 24 months |
| Contact Information | Customer Service & Complaint Resolution | 3 years after resolution |
Sharing Data with Third Parties
Buku Pjok never sells your personal data. However, in limited circumstances, information may be shared with trusted third parties:
- Payment Processors: Authorized payment gateways including bKash, Nagad, and Rocket receive data solely to process transactions.
- Identity Verification Services: Information is shared with licensed verification providers to complete KYC.
- Legal Requirements: Information may be disclosed pursuant to a court order or government directive.
- Anti-Fraud Organizations: We work with industry-recognized organizations to ensure platform security.
Outside the cases listed above, no information is shared with any third party without your consent.
How do we keep your data secure?
The Buku Pjok platform uses industry-leading technology and practices to protect your data. Key security measures include:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Firewall Protection: Servers are protected against unauthorized access by advanced firewalls.
- Two-Factor Authentication (2FA): 2FA is available on account login for an extra layer of security.
- Regular Security Audits: Regular security audits are conducted by third-party experts.
- Restricted Access: Only authorized personnel may access your data.
Cookies & Tracking Technologies
Buku Pjok uses cookies on its website to improve your experience. Cookies are small text files stored in your browser.
- Essential Cookies: Essential for maintaining active login sessions and ensuring security.
- Functional Cookies: Remembers your language preferences and settings.
- Analytics Cookies: Used to understand which pages are most frequently visited.
You can disable cookies at any time from your browser settings, though some features may become limited as a result.
Your Rights
Under Buku Pjok's Privacy Policy, the following rights are protected for you:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request that your data be deleted under certain circumstances.
- Right to Object to Processing: You may opt out of your data being used for marketing purposes.
- Right to Data Portability: You may request your data in a structured, portable format.
To exercise any of these rights, please contact our support team.
Why is Buku Pjok trustworthy on privacy?
Military-Grade Encryption
Every transaction and piece of personal data is protected by 256-bit SSL encryption — one of the most powerful security technologies in the world.
Your Data is Never Sold
Buku Pjok never sells your personal information to third parties. Your privacy sits entirely outside our business model.
Minimal Data Collection Policy
We collect only the information strictly necessary to provide our services. No excess data is gathered.
Regular Security Reviews
A full system audit is conducted by external security experts every three months to identify and resolve vulnerabilities.
Legal Compliance Assured
International data protection laws and local regulations are followed. Your data is processed strictly within the applicable legal framework.
24/7 Privacy Support
Our dedicated Privacy Team is always on hand for any questions or concerns about your data.
Minor Protection
Buku Pjok is a responsible gaming platform. We do not collect information from or provide services to anyone under the age of 18. Age is verified at registration, and proof of identity may be requested in cases of doubt. If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted.
Privacy Policy Updates
This Privacy Policy may be updated from time to time due to changes in technology, law, or business operations. We will notify you in advance of any significant changes via email or through the platform. The latest version will always be available on this page, with the "Last Updated" date shown at the top.
Continued use of the platform after any updates will be taken as acceptance of the revised policy.
Play safe, have fun
Your data is safe with Buku Pjok. Open an account today and enjoy a world-class gaming experience.
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